a) The insurer must do so within 7 days unless there is a “reasonable excuse” not to do so eg there is a lack of medical information, it is unable to contact the claimant for more information etc (See WorkCover guidelines);
b) The insurer must do so within 21 days if it accepts liability; c) within one month after the injury becomes fully ascertainable or two months of receipt of all relevant particulars (S281), whichever is the later.
This publication is not legal advice. It is intended as a source of information only. No reader should act on any matter without first obtaining professional advice.